Shipping policy

Processing Time:

Orders are usually prepared and shipped within 1–2 business days.

Please note that we are located on a small Caribbean island, and postal departures may sometimes be limited depending on local shipping schedules.

Shipping & Delivery

All orders ship from Grenada via our local postal service.

Delivery times vary depending on destination and customs processing. Please allow additional time for international delivery.

Tracking

Tracking is available for packages only.

Please note:

  • Tracking updates may not always be consistent once parcels leave Grenada.

  • Envelopes and smaller shipments may not include tracking.

Tracking details (if available) will be emailed after shipment.

Shipping Destinations

We currently ship only to selected countries.

Due to postal and tariff restrictions, we are unable to ship to the USA at this time.

If you are unsure whether we ship to your country, please contact us before ordering.

Important Information

  • Please double-check your shipping address before placing your order.

  • We are not responsible for delays caused by postal services or customs.


Store Pickup

Location: Bailey’s Hill, Springs, St George’s, Grenada

Orders can be picked up daily from 9:00 AM – 6:00 PM.
An email will be sent when your order is ready for pickup.

Local Delivery

Enter your address during checkout and choose the shipping option.
Click “Continue to shipping.”

Local delivery is available for addresses within 15 km of our shop.

If the local delivery option does not appear at checkout, your order is not eligible for local delivery.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

 

International Shipping

We currently ship to the following countries:

  • UK

  • Canada

  • Caribbean destinations

Please note:

  • Orders are shipped from Grenada.

  • Delivery schedules may vary as we are located on a small island and postal departures can be limited.



Shipping option Estimated delivery time Price
Free Shipping 7 to 21 business days FREE
Small Package 7 to 21 business days  US$15.00
Parcel 7 to 21 business days US$26.00


Duties & Taxes

Your order may be subject to import duties and taxes (including VAT) once it reaches your destination country.

Sea Treasures Collection is not responsible for these charges and they are the responsibility of the customer.


Refunds, Returns & Exchanges

Returns are accepted within 14 days after delivery, provided the item is unused and in its original condition.

Refunds will be issued for the order amount minus shipping costs for the return.

If your order arrives damaged, please email us as soon as possible at: sales@seatreasurecollection.com Include your order number and a photo of the item’s condition. We handle these situations case-by-case and will always try our best to find a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at sales@seatreasurecollection.com.